1. Introduction

Welcome to India Toys Mart (“Company”, “we”, “our”, “us”). These Terms and Conditions (“Terms”) govern your use of our website, https://indiatoysmart.com (“Service”), operated by India Toys Mart.

Our Privacy Policy also governs your use of our Service and explains how we collect, safeguard, and disclose information. By accessing or using our Service, you agree to be bound by these Terms and our Privacy Policy (collectively “Agreements”).

If you do not agree with these Agreements, you should not use our Service. For queries, please contact us at contact@indiatoysmart.com.

2. Communications

By using our Service, you agree to receive promotional emails, order updates, and customer support messages from us. You may opt out of marketing communications at any time by clicking “unsubscribe” or contacting us.

3. Purchases

When you purchase toys or related products through our website:

  • You must provide accurate billing, shipping, and payment details.
  • You confirm that you are authorized to use the payment method.
  • Payment is processed securely through trusted third-party gateways.

We reserve the right to refuse or cancel an order for reasons including product availability, pricing errors, or suspected fraud.

4. Cancellation Policy

Once an order is confirmed, it may not be canceled after it is dispatched. Please review your order carefully before checkout.

5. Refunds and Returns

  • You may request a return within 7 days of delivery if the product is defective, damaged, or incorrect.
  • Returned toys must be unused, in original packaging, with invoice.
  • Refunds will be processed within 5–7 business days to the original payment method.
  • Shipping charges are non-refundable.
  • Non-returnable items include clearance toys and opened/used items for safety reasons.

Full details are available in our Refund & Return Policy.

6. Content Ownership

All content, images, product descriptions, and designs on India Toys Mart are the property of the Company or used under license. You may not copy, reproduce, or distribute our content without written permission.

7. Prohibited Uses

You agree not to use our Service:

  • For unlawful activities or to violate applicable laws.
  • To exploit or harm minors.
  • To distribute spam or harmful software.
  • To impersonate India Toys Mart or any other person.
  • To interfere with website functionality or security.

8. Accounts

When creating an account:

  • You must provide accurate and current information.
  • You are responsible for safeguarding your account login details.
  • India Toys Mart reserves the right to suspend or terminate accounts for misuse or fraudulent activity.

9. Age Restrictions

Our Service is intended for individuals 18 years and older. Parents or guardians must supervise children using toys purchased from our store.

10. Intellectual Property

The India Toys Mart name, logo, and content are protected under copyright and trademark laws of India. Unauthorized use may result in legal action.

11. Third-Party Services

We may link to third-party websites (such as payment gateways or shipping partners). India Toys Mart is not responsible for their content, privacy policies, or services.

12. Limitation of Liability

  • All toys should be used as per manufacturer guidelines and under adult supervision where necessary.
  • India Toys Mart is not responsible for misuse, accidents, or indirect damages caused by products purchased from our website.

13. Governing Law

These Terms are governed by the laws of India, and any disputes shall fall under the jurisdiction of courts in Mumbai, Maharashtra.

14. Changes to Terms

We may update these Terms from time to time. Continued use of the Service after changes means you agree to the updated Terms.

15. Contact Us

For questions or concerns, please contact us:

India Toys Mart
Office No 06, Ground Floor, Plot No 66/74, Tabela Chawl,
Chandanwadi Road, Chira Bazar, Kalbadevi,
Mumbai – 400002, Maharashtra, India
📞 +91 7977252623
📧 contact@indiatoysmart.com